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Tech Support

We understand that compliance is not always fun and we are sorry that technical difficulties are making training even more painful. Please try these few quick tricks:

  • Browser: If you are using Internet Explorer, please know that the training may not load or may take significant time to do so. Please try using a different browser such as Chrome or Safari.
  • Username/Password: If you are unable to login to the training, please try to copy and paste both your username and password directly from the instructions. The system requires exact punctuation and capitalization for access.
  • Completion/Attestations: If you can’t find the attestation, please visit the last slide in your training module. From there, you will click on a slide to access the attestation form. Complete the attestation form to confirm your understanding of the training and hit submit.

If you are still experiencing technical difficulties, please let us know by completing the form below. We will review, resolve, and report back to you within 3-5 business days.

Please describe in detail what you are experiencing.
What internet browser are you using?(Required)

Please tell us which browser you are currently using. If it is Internet Explorer (IE), please try to access the training in a different browser.
Were you able to login with the username/password?(Required)
This field is for validation purposes and should be left unchanged.